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Quality Clauses for Our Suppliers

NEW AGE GENERAL QUALITY CLAUSES DESCRIPTION:

QC4       MATERIAL SAFETY DATA SHEETS

QC5       CALIBRATION SYSTEM REQUIREMENTS

QC6       CERTIFIED TEST DATA

QC7       MATERIAL TEST REPORTS

QC8       APPROVED PROCESS REQUIREMENTS

QC14     MANUFACTURING AND INSPECTION OF HARDWARE PRODUCED FROM ELECTRONIC MEDIA

QC15     FAI OF HARDWARE PRODUCED FROM ELECTRONIC MEDIA

QC100   QUALITY CLAUSES NOT REQUIRED

QC101   QUALITY SYSTEM SURVEILLANCE

QC102   RIGHT OF ENTRY

QC103   FLOW DOWN REQUIREMENTS

QC110   FIRST ARTICLE INSPECTION (FAI) BY SELLER, (DOCUMENTATION

               SENT TO NEW AGE)

QC111   FIRST ARTICLE INSPECTION (FAI) BY SELLER, (DOCUMENTATION

               MAINTAINED BY SUPPLIER)

QC112   FIRST ARTICLE INSPECTION (FAI) BY NEW AGE AT SELLER'S FACILITY

QC113   NEW AGE SOURCE INSPECTION

QC114   DELEGATION - SUPPLIER VERIFICATION OF NEW AGE PRODUCT

QC115   MATERIAL REVIEW BOARD (MRB)

QC120   CRITICAL DIMENSION CONTROL

QC121   STATISTICAL PROCESS CONTROL

QC129   MATERIAL TRACEABILITY AND CERTIFICATION

QC130   CERTIFICATE OF CONFORMANCE

QC131   PROCESS CERTIFICATIONS

QC132   CHEMICAL AND PHYSICAL TEST REPORTS

QC133   DATED MATERIAL (SHELF LIFE CONTROLLED)

QC134   NON-DESTRUCTIVE TEST/INSPECTION IDENTIFICATION

QC135   NEW AGE APPROVED OSP

QC136   NEW AGE OSP MOLD FABRICATION

QC140   PRODUCT IDENTIFICATION

QC141   IDENTIFICATION OF “DANGEROUS GOODS”

QC148   AS9102 FIRST ARTICLE INSPECTION (FAI) BY SELLER, (Documentation

               Maintained by Supplier) 

QC149   AS9102 FIRST ARTICLE INSPECTION (FAI) BY SELLER, (Documentation

               sent to New Age)

QC150   PUBLIC LAW 101-592 FASTENER QUALITY ACT

QC 1501 NOTIFICATION OF QUALITY ESCAPE

QC151   STATEMENT OF CONFORMITY/TEST RECORDS FOR NAS, AN and MS

               FASTENERS

QC160   PACKAGING, HANDLING AND LABELING

QC170   RECORD RETENTION

QC171   NOTIFICATION OF CHANGE OF QUALITY PROGRAM OR FACILITY

QC172   QUALIFICATION OF PERSONNEL

QC173   QUALITY MANAGEMENT SYSTEM (QMS) REQUIREMENT

QC174   RoHS COMPLIANCE

 

 NEW AGE GENERAL QUALITY CLAUSES DESCRIPTION:

 

QC4 Material Safety Data Sheets

Materials must be supplied in accordance with the latest revision of OSHA’s hazard communication standard 29 CFR 1910-1200, OSHA instruction CPL 2-2.38, and WISHA standard 296-62-05413 (Material Safety Data Sheets). Received materials not in compliance with the above requirements are subject to immediate rejection and return at supplier’s expense.

In addition, if supplier is aware of any additional precautions or handling techniques instituted with regard to other customers, you are requested to submit those safeguards with the MSDS. Supplier must send to New Age a Toxic Substance Control Act (TSCA) certification letter for products purchased on this purchase order including a statement that all chemical components are listed by the Toxic Substances Control Act Inventory (PL 94-94-969).

 

QC5 Calibration System Requirements

Supplier is required to maintain a calibration system that complies with the general requirements of this document and the requirements of ISO 10012-1. Compliance is subject to audit by New Age Quality Assurance.

 

QC6 Certified Test Data

Certified test data is required and must contain quantitative test results versus requirements and permissible tolerance for values measured and must indicate factual information necessary to demonstrate conformance to the requirements reflected on the drawing, specification or purchase order.

QC7 Material Test Reports

A material test report for raw materials is required and must include the following:

a. name/number of the specification for which the material is in compliance;

b. lot, batch, or other traceable designation;

c. actual test results or percentage of each element that makes up the chemical or physical  properties of the raw material;

d. a statement of conformance to the applicable specification.

 

QC8 Approved Process Requirement

Special processes required by the process specification must be performed by sources approved by the customer (process document owner). The supplier is responsible for assuring that the processing source has in their possession a current customer approval of their processing capability for the process to be performed, prior to performing the process.

 

QC14 Manufacturing and Inspection of Hardware Produced from Electronic Media

Part is to be manufactured in accordance with customer furnished electronic media normally accessed through NEW AGE File Transfer Protocol site (e.g., Catia model, etc.). Unless otherwise noted, all dimensions are to be within .005 inches of the dimensional feature defined in the electronic model. For each manufactured part all dimensions must exhibit repeatable compliance to the model. In addition to monitoring manufacturing methods, which ensure compliance to the electronic data, inspection of the completed hardware must ensure conformance to all criteria (including dimensional) specified on the engineering drawing.

 

QC15 FAI of Hardware Produced from Electronic Media

First Article Inspection (FAI) is required to ensure compliance to customer furnished electronic media. FAI of hardware produced from electronic media, such as a Catia model shall consist of verification of compliance to electronic data by independent verifiable methods. Acceptable methods of FAI include measurement by Coordinate Measuring Machine (CMM), a fit-check of the completed item to corresponding hardware from the next assembly level, comparison to a transparency or Mylar sketch of the article or other similar methods approved by NEW AGE. In addition, a FAI report must document the methods of verification. The report shall also reference any specific dimensional or other requirements from the engineering drawing and the actual corresponding measurement or value associated with the requirement.

 

QC100  QUALITY CLAUSES NOT REQUIRED

Non shippable items and/or none specified by the Customer.

 

QC101   QUALITY SYSTEM SURVEILLANCE

As an NEW AGE supplier, manufacturing a product requiring New Age Customer and / or "Federal Aviation Administration" (FAA) approval, the Seller's "Quality Control System" shall be subject to surveillance by NEW AGE and the FAA.

 

QC102   RIGHT OF ENTRY

Allows NEW AGE, its customers and regulatory authorities the right of access, at any level of the supply chain, through prior notification, to determine and verify the quality of work, applicable quality records and materials at all applicable areas of all facilities involved in the order.

 

QC103   FLOW DOWN REQUIREMENTS

All requirements defined in NEW AGE’S  purchase order  must  flow down to sub-tier suppliers as applicable.

 

QC110   FIRST ARTICLE INSPECTION (FAI) BY SELLER, (DOCUMENTATION

SENT TO NEW AGE)

FAI’s shall be performed on all new or revised production manufactured items by seller at seller's facility. Results will be documented on a report identified as a "First Article Inspection Report" (FAIR). The identified first article unit and the FAIR will be sent to New Age.

 

QC111   FIRST ARTICLE INSPECTION (FAI) BY SELLER, (DOCUMENTATION

MAINTAINED BY SUPPLIER)

FAI shall be performed on all new or revised production manufactured items by seller at seller's facility. Results shall be documented on a report identified as "First Article Inspection Report" (FAIR). The report will be maintained at the seller’s facility, and be available for review by New Age when requested.

 

QC112   FIRST ARTICLE INSPECTION (FAI) BY NEW AGE AT SELLER'S FACILITY

FAI and/or test shall be accomplished at the Seller's facility before the balance of order may be fabricated. NEW AGE will conduct or witness inspections and/or tests and the results will be on a report form identified as "First Article Inspection Report".

 

QC113   NEW AGE SOURCE INSPECTION

New Age inspection is required prior to shipment from your facility. Evidence of such inspection must be included in your packing documents accompanying each shipment. You must contact New Age’s purchasing and establish verification arrangements and the method of product release. Drawings, inspection/test documents, and specifications, as applicable, covering material on this order shall be available for inspection at your facility.

 

QC114   DELEGATION - SUPPLIER VERIFICATION OF NEW AGE PRODUCT

The supplier has met the requirements established by NEW AGE quality organization for the verification of New Age product. New Age's receiving inspection will perform quarterly inspections of product from delegated suppliers to ensure continued compliance to the conformance requirements.

 

QC115  MATERIAL REVIEW BOARD (MRB)

Supplier MRB action is not authorized on any procured parts.  Any departure from drawings, specifications, or other purchased order requirements must be submitted to New Age for disposition.

 

QC120  CRITICAL DIMENSION CONTROL

The supplier must apply an hourly inspection plan on critical dimensions outlined by New Age and supply a signed copy of the results with each shipment.  The plan must be approved by New Age Quality Assurance prior to the initial start of fabrication.

 

QC121  STATISTICAL PROCESS CONTROL

The supplier must apply Statistical Process Control (SPC) to this purchase order. ACPK of 1.33 or greater is required. Each shipment must be accompanied with a signed copy of the applicable SPC Control Plan(s). The Control Characteristic listed in SPCControl Plan shall be approved by New Age Quality Assurance prior to commencing with production /processing.

 

QC129  MATERIAL TRACEABILITY AND CERTIFICATION

Each shipment must be accompanied by positive traceability of the parts by cross-referencing all manufacturing and shipping documents to test reports or certifications for the specific raw material lot from which the parts were manufactured is required.

 

QC130  CERTIFICATE OF CONFORMANCE

Each shipment shall be accompanied by one (1) legible and reproducible copy of a Certification Document (Certificate of Conformance, Shipper, Packing List, etc.) that includes the identification (signature, electronic signature, stamp, etc.) of the person authorizing release of product, assuring the items ordered were produced in accordance with and conforming in all respects with the contractual requirements including, but not limited to, specifications, drawings, marking requirements, physical item identification and electrical characteristics when applicable. If placed on a separate sheet, this statement must be directly traceable to the shipped product (i.e. via shipment list number, part and/or lot number(s), etc.)  When the parts are serialized, serial numbers shall be included on the certification.

 

QC131   PROCESS CERTIFICATIONS

Each shipment shall be accompanied by one (1) legible and reproducible copy of a certificate that must include the signature and title of the person authorizing release of product certifying all processes used, such as heat treating, welding, NDT, surface preparation and treatment, etc. The certificate shall include the processing used, the specification to which they conform and the name of the agency that performed them if other than the seller (i.e. sub-vendor). When the parts are serialized, serial numbers shall be included on the certification.

 

QC132   CHEMICAL AND PHYSICAL TEST REPORTS

Each shipment must be accompanied by one (1) legible and reproducible copy of all chemical and physical test reports identifiable with materials ordered. The reports must contain the signature and title of the authorized representative of the agency performing the test and must assure conformance to specification requirements.

 

QC133   DATED MATERIAL (SHELF LIFE CONTROLLED)

Time sensitive material shall be furnished with a minimum of 80% of its shelf life remaining at date of shipment. Shelf life duration, date of manufacture and date of expiration shall be listed on material certification.

 

QC134   NON-DESTRUCTIVE TEST/INSPECTION IDENTIFICATION

All parts found to be acceptable by non-destructive testing methods are to be so identified by placing the proper acceptance test /inspection stamp or label on such acceptable parts. All parts found to be unacceptable are to be so identified by placing the proper withholding stamp or label  on such defective parts. In those cases where NDT testing is being performed by a lower-tier supplier and his acceptance stamp is obliterated by further processing, a copy of the lower-tier's certification must accompany shipment to NEW AGE.

 

QC135  NEW AGE APPROVED OSP

Seller shall assure that any process and/or non-destructive test (NDT) requested on this purchase order shall be performed only by sources currently appearing on the NEW AGE's "List of Approved Vendors" for the specific type of work to be conducted.

 

QC136  NEW AGE OSP MOLD FABRICATION

The supplier must provide New Age a manufacturing schedule showing Major Tasks and Milestones.  The mold design will be owned and  must be approved by New Age prior to start of mold fabrication.  Deliverables must include, but not limited to, Mold Design, in electronic data file, printed or both as required by New Age, any and all electrode designs, and the mold as described in the New Age Purchase Order.  The supplier must perform and submit to New Age the First Article Inspection Report (FAIR) on all parts produced by the fabricated mold.  The mold will not be considered complete or accepted until New Age approves, in writing, the FAIR for each molded component.

 

QC140   PRODUCT IDENTIFICATION

Each shipment shall be accompanied by one (1) legible and reproducible copy of a packing slip.  The packaging will be marked with Manufacturer or Distributor name, part number, revision letter (if applicable), manufacturing lot number, and quantity contained within the package.  Information is to be marked with indelible ink or adhesive label on each individual package.

 

QC141   IDENTIFICATION OF “DANGEROUS GOODS”

A “Dangerous Goods” decal must be applied to the outer container of the item being shipped and to the associated shipping document (shipper). Also, one copy of the applicable MSDS sheet must be provided with each shipment.

This is in addition to federal & state requirements noted in IATA & DOT CFR. It does not relieve the supplier of their responsibility to comply with any marking & labeling requirements set fourth in the IATA & DOT CFR or any other legal documentation that may apply to this shipment.

 

QC148  AS9102 FIRST ARTICLE INSPECTION (FAI) BY SELLER, (Documentation Maintained by Supplier)  

A FAI per AS9102 shall be performed on all new or revised manufactured items by the seller or at the seller’s facility.  Forms other than as identified in the Appendix of AS9102 must contain all required and conditionally required information and use same field reference numbers.  Report to be maintained at sellers facility and available for review at New Age’s request.

 

QC149  AS9102 FIRST ARTICLE INSPECTION (FAI) BY SELLER, (Documentation sent to New Age)  

A FAI per AS9102 shall be performed on all new or revised manufactured items by the seller or at the seller’s facility.  Forms used other than as identified in the Appendix of AS9102 must contain all required and conditionally required information and use same field reference numbers.  The report will be sent to New Age.

 

QC150   PUBLIC LAW 101-592 FASTENER QUALITY ACT

Supplier (Distributor) Certification

A Certification shall accompany each shipment of fasteners/washers, containing the following, as a minimum: The manufacturer lot number(s) with associates part number(s); Manufacturers name; NEW AGE p.o. number; and a statement to the effect that the manufactures certification (required by the Section 7 of the "Law") is on file with the distributor.

Supplier (Manufacturer) Certification

A Certification in accordance with Section 7 of the "Law" shall accompany each shipment.

 

 

Packaging: Each lot shall be packaged in a manner that ensure there will be no co-mingling of like fasteners from different lots in the same container. Identification: Each package shall be identified with the lot number, name of the parts, part identification number, P.O. number and name of fastener manufacturer.

 

QC150   Notification of Quality Escape

Seller will report to Buyer if a product, article or part has been released from Seller or Seller's subcontractors or suppliers and subsequently found not to conform to the applicable design data.

 

QC151   STATEMENT OF CONFORMITY/TEST RECORDS FOR NAS, AN and MS FASTENERS

1. When supplier is the fastener manufacturer -

Each shipment shall be accompanied by one (1) legible and reproducible copy of a certificate of conformance containing the signature and title of an authorized representative which stated that the fastener have been manufactured in accordance with requirements of the applicable NAS, AN, MS government approved Parts Standard and Procurement Specification; and the chemical / physical test reports required by the government approved Procurement Specification are on file with the manufacturer, and available for review by customer and /or government quality assurance representative upon request.

2. When the supplier is a distributor -

Each shipment shall be accompanied by one (1) legible and reproducible copy of conformity to purchase order requirements. The statement of conformity, as a minimum, shall contain New Age P.O. number, packing slip number; a copy of applicable test records (chemical, physical, processes and NDT) required by the government approved Parts Standard and Procurement Specification are available, or are obtainable upon customer request. The statement of conformity must contain the name of the fastener manufacturer, and shall be signed and dated by an authorized representative.

 

QC160  PACKAGING, HANDLING AND LABELING

The supplier shall provide packaging that maintains the quality of the fabricated item and prevents damage, deterioration, substitution or loss in transit.  The supplier shall label the exterior of the package to ensure adequate identification of precautions needed to ensure the integrity of the product being shipped.  The supplier must specify the handling and shipping methods that ensure proper and on-time delivery without damage to the product, unless otherwise specified on the New Age Purchase Order.  The supplier shall ensure that special labeling requirements shall also be listed in the appropriate shipping documents and on each package.

 

QC170  RECORD RETENTION

Supplier shall maintain verifiable objective evidence of all inspections and test performed, results obtained and dispositions of non-conforming articles.  These records shall be identified to associated articles, including lot number of materials, unit of lot serialization and made available to New Age, its customer and / or government representatives upon request and shall be retained in a safe, accessible location for a period of 7 years.  Records held for the required retention period shall not be destroyed without New Age’s and / or its customers written approval.  These requirements shall flow down to all levels of sub-suppliers.  Suppliers that are in danger of / or in the process of bankruptcy or closure of business, are required to contact New Age to arrange shipment of all retained records in their possession.

 

QC171  NOTIFICATION OF CHANGE OF QUALITY PROGRAM OR FACILITY

Supplier shall notify New Age in writing of any adverse change in the status of their quality control system, including change in quality assurance organization or procedures which affects conformity verification of provided product and or services.  Supplier shall also notify New Age of any location change or transfer of supplier manufacturing operations, including those of sub-tier suppliers.

 

QC172  QUALIFICATION OF PERSONNEL

Supplier shall ensure that all activities regarding New Age’s contract and/or purchase order are performed by a skilled and trained staff, including temporary employees. Supplier shall identify any critical skills that require special competencies, and/or performed by single station operator, required for fulfillment of the contract or purchase order and develop a multi-skill competency. All final tests and inspections are to be carried out by operators authorized by the supplier’s Quality department or an equivalent Management representative. If a special process(es) is carried out (I.E. non destructive tests, welding, etc.), operators shall be certified or qualified in accordance with AS9100 standards. A cross reference list of skills required by product or activity shall be implemented and updated accordingly.

 

QC173  QUALITY MANAGEMENT SYSTEM (QMS) REQUIREMENTS

Supplier shall implement, document, maintain, and be certified through an Accredited Certification Body in accordance with ISO 9001 standard, or AS9100 standard and any additional requirements specified in this Purchase Order. The Quality Management System shall be appropriate to the product and shall cover all activities concerned by Buyer contracts or purchase orders. Depending on the nature of the products or services ordered, the Buyer reserves the right to request the Supplier to be 9100 series certified and to be registered in OASIS data base. The Supplier shall accept to grant view access to New Age Integrated Manufacturing Inc. in the OASIS data base for thecertification audit report.

 

QC174  RoHS COMPLIANCE

 

Supplier to provide a statement regarding the product’s compliance to Restriction of Hazardous Substances (“RoHS”) directives 2002/95/EC, 2011/65/EU, and all applicable amendments.  This statement must be directly traceable to the shipped product (i.e. via shipment list, lot number(s), etc.)  Identification of RoHS compliance will be made in addition to, not in place of, applicable material traceability requirements.